Computer Operations

The Department of Computer Operations’ mission is to provide oversight of all Information Technology (IT) hardware and services within Robeson County, to assist all departments in assessing their information technology needs; to stay abreast of changes in the fast paced information technology industry; to provide oversight of all county IT hardware and software purchases; maintenance and repairs, training, and technical support.
Computer Operations, established in November of 1998, a department under the supervision of the Robeson County Manager and answerable to the Board of Commissioners is responsible of all Information Technology (IT) hardware and software purchases, training, technical and phone support, security, repairs and maintenance, new hardware and software implementations, the review of (IT) related contracts, and the maintenance of Robeson County’s WAN and Lan’s.

Computer Operations assists all departments in hardware and software procurement, difficult data conversions, hardware procurement; provides technical support for both departmental hardware and software and local area networks (LANs). Another facet of the responsibility of Computer Operations is the development, maintenance, and oversight of a Robeson County Web presence and the establishment and maintenance of a computer use policy.

Major Projects

Assisting Emergency Management with a EM2000 (Hazard Mitigation Plan)

Multiple Projects at Board Of Elections

Wireless Evaluation for Possible Future County Wide Implementation

Video Arraignment Project-Continued Maintenance

Antivirus maintenance & software updates on all County machines

Production of the County Budget

Contact Information

Robeson County Dept. of Computer Operations

Terry Buchanan

terry.buchanan@co.robeson.nc.us

109 W. 9th Street

Lumberton, NC 28358

Suite Phone # (910) 608-2254

Fax # (910) 737-5024

Emergency Switchboard (910) 671-3000

Office Hours

Standard County Hours 8:15 – 5:15

On call 24X7 for all 24X7 Departments

(If you need after hours contact information call during regular hours and request that information.)