The County’s water system consists of 13 well treatment facilities and 1water treatment plant. The water transmission and distribution system is comprised of approximately 1380 miles of water lines ranging in size from 2 to 24 inches in diameter.
Maxton Water Treatment Plant was completed in 1981 to provide service to county customer and the Campbell Soup Company. The plant drew water from the Lumber River and from a couple of wells until it was migrated into a complete Well facility in the early 1990’s. It is rated at 11 Million gallons per day (mgd). The Lumber Bridge well treatment facility was established and maintained by that local municipality until it was purchased and upgraded to supply water to the local community and piedmont poultry (Now know as MountAire). Additionally Robeson County has buy-sell agreements with all municipals in the county.
In the fiscal year ended June 30, 2003, the System delivered an average of 12.5 mgd of water.
When You Turn on Your Tap, Consider the Source
Robeson County Water Department obtains all raw water from 34 deep wells in the Black Creek Aquifer. The wells range in depth from 110 ft. to 180 ft. Raw water from the wells is pumped to the treatment plants where lime or caustic soda is added for pH adjustments to help remove iron. Once pH adjustment has occurred and chlorine is added, the water is filtered to remove the iron particles. The chlorine is used to help remove the iron and for disinfecting purposes. After filtration, the water is fluoridated, and phosphate compounds are also added which help with corrosion in the distribution system. The water is treated at twelve different water facilities throughout Robeson County. The Robeson County Water Department is also planning for future, more restrictive limits on some of the constituents present in our drinking water. Staff at the Water Treatment Plant is conducting research to find out what processes need to be implemented and optimized to meet future standards.
If you are experiencing discolored water.
Should a reddish, yellow or brown tint in the water appear, do not be alarmed. It is recommended you do not use the water or do laundry for about two hours. After you have waited, run your faucets for a few minutes to make sure the water is clear at which time you resume normal water use.
If the water does not clear within a few hours, please notify the Department of Public Utilities anytime at 910-671-3485 .
Is flushing a waste of water?
No! The amount and cost of water used in flushing is a small price to pay compared to benefits of assuring the quality of your water and maintaining our infrastructure.
What If I Have Any Questions Or Would Like to Become More Involved?
If you have any questions about this report or concerning your water utility, please contact the Robeson County Water Department staff at 910-844-5611 . We want our valued customers to be informed about their water utility. Questions concerning water bills should be directed to the Customer Service Department at 910-671-3478 .