Robeson County – E-911

Robeson County Tax Office
500 N Elm St, Room 103
Lumberton, NC 28358
Phone: 910.671.3060

What is an E-911 address?

An E-911 address is a site location address.  An E-911 address is assigned using a distance measurement to a driveway on a named road.  Measurements start at the beginning of a named road.  Driveways on the left side of the road are given odd numbers and driveways on the right side of the road are given even numbers.
People placing emergency calls often have difficulty providing their addresses.  Children, visitors, hearing or speech impaired callers, or callers in a life threatening situation, may not be able to provide address information to dispatchers.  E-911 automatically gives the dispatchers the address, allowing them to send the appropriate fire, medical personnel, or law enforcement, even if the caller is unable to communicate.

Why do I need an E-911 address?

Primarily, to assist emergency services in responding to emergency calls.  An E-911 address helps emergency services to locate residents.  A faster response time can make a significant difference in survival and degree of recovery.  However, E-911 location addresses are also often required for phone service, building permits, drivers license renewal, land titles, loans, mail delivery, insurance and for other purposes requiring a site location.


To assist emergency services, post your E-911 numbers at the entrance to your driveway.  Reflective numbers need to be visible from the road and should be 3” to 6” high with a contrasting background.  Numbers should also be posted on your house.  People living on shared private access roads must name these roads to improve emergency response times.  Call (910) 671-3060 ext. 483 for information on naming your road.