Water Department

The Water Department is responsible for the County Water Distribution System.

Pay your water bill online by clicking HERE
or over the phone at
(a $1.95 convenience fee will apply)

CLICK HERE Rules, Regulations & User Agreement

CLICK HERE Water Rates Effective July 1, 2017

Downloadable forms:

CLICK HERE Water User Agreement/Notary Form

CLICK HERE Bank Draft Authorization Form

CLICK HERE Bank Draft Cancellation

CLICK HERE Owner Tenant Permission Form – New Owner Acceptance

CLICK HERE Application for Fire Hydrant Meter Permit Form

Due Dates

Due Dates are as follows every month

1st Cycle – Due 5th of each month before 5:00 p.m.

2nd Cycle – Due 15th of each month before 5:00 p.m.

3rd Cycle – Due 25th of each month before 5:00 p.m.

Due dates are standard for each month unless the date is on the weekend or a holiday. If so, then the Due Date will be the next Business Day.

Late Fees

Late Fees will be applied to all Accounts Applicable if not paid before 5:00 p.m. on the Due Date.

Cut Offs for Non-Payment

For each Cycle the Cut Off will be 5 (Calendar) days after each bill is due.

Contact Information

Physical Address: 330 Sanchez Road, Lumberton, N.C. 28358
Mailing Address: P.O. Box 1769, Lumberton, N.C. 28359
Phone: (910) 671-3478
Fax: (910) 608-3944

Nicole Brooks- Director

Lisa Locklear- Deputy Director

Patrick Mitchell – Meter Reader Supervisor


Office Hours

M-F: 8:00-5:00

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