Water Department

The Water Department is responsible for the County Water Distribution System.

Robeson County WATER DEPT NOTICE to all customers!!
Beginning Monday, February 16th at 5:00 pm through Monday, February 23nd at 8:00 am we will only be receiving payments in person, drop box & by mail.
We will be closed on Monday, February 23rd and Tuesday, February 24th and will not be processing any payments during this time. Due to the inconvenience, all bills due on the 25th have been extended to the 27th with no late fee if paid before 5:00 pm.
Also, No Cut Offs during this two week period.
We apologize in advance for any inconvenience. Thank you for your understanding & patience during this transition. We are improving to better serve you, our customers!

Pay your water bill online at
or over the phone at
(a $1.95 convenience fee will apply)

Rules and Regulations

Water User Agreement

 Water Rates Effective July 1, 2015

Downloadable forms:

Water User Agreement/Notary Form

Bank Draft Authorization Form

Bank Draft Cancellation

Owner Tenant Permission Form – New Owner Acceptance

Contact Information

Physical Address: 330 Sanchez Road, Lumberton, N.C. 28358
Mailing Address: P.O. Box 1769, Lumberton, N.C. 28359
Phone: (910) 671-3478
Fax: (910) 608-3944

Nicole Brooks- Director

Lisa Locklear- Deputy Director

Patrick Mitchell – Meter Reader Supervisor


Office Hours

M-F: 8:00-5:00

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